Business Terms

Terms of Business

These Terms of Business set out the terms and conditions under which we conduct our business.

Regulation

We are a Company regulated by the Financial Conduct Authority. Our Reference Number is 732389. We are permitted to act as a Credit Broker. You may check this information on the FCA’s Register by visiting www.fca.org.uk/register or by contacting them on or by contacting them on 0800 111 6768 (Freephone) or 0300 500 8082 from the UK, or +44 207 066 1000 from abroad.

Our Services

We offer our services to you which include:

Arranging finance with a funder for you after you have agreed the cost and funders charges (or the basis of such costs if they cannot be determined in advance)
Preparing and witnessing appropriate lease documentation on behalf of the funder We recognise it is important for customers to be able to shop around for credit and alternative sources of credit.

Our Products

Our products include but are not exclusive to; Lease finance – hire agreement, minimum term lease, fixed term lease, operating lease: Hire Purchase: Business cash advance: Commercial loans: Loans. For all minimum term lease documents please ensure you terminate direct with the principle funder 3 months prior to the end of the contract, should you wish to terminate, or the lender may continue taking rentals as you are still using their equipment.

Quotations

We will quote figures based on our funders cost of funds. The funder has the right to change or decline these quotes on receipt of the full proposal

Our remuneration

We are a credit broker and not a lender. We can introduce you to a limited number of lenders and their finance products. We are not an independent financial advisor; we will provide details of products available. We may advise you on the products, subject to your personal circumstances, though you are not obliged to take our advice or recommendation.
We do not charge any fees for our services, our remuneration is an introductory payment payable by the funder. This covers the total cost of our services.

Conflicts of interest

If through exceptional circumstances Alliance & General Leasing or other customers has a material interest in business you ask to be transacted for you, we will make you aware of the conflict of interest and we will obtain your consent before your instructions are carried out.

Treating you fairly

We always aim to treat you fairly. This means that we will always endeavour to:


		Conduct our business with due skill, care and integrity
		Never put ourselves in a position where our primary duty to you is compromised
		Deal with any complaint sympathetically and independently of the colleague to whom the complaint is directed
		Be transparent in the matter of our remuneration
		Respect your confidentiality
Complaints If you wish to register a complaint please contact Alliance & General Leasing Limited, Sovereign House, 12 – 14 Warwick Street, Earlsdon, Coventry CV5 6ET. If your turnover is less than £1,000,000 you may be entitled to refer any complaint against us to the Financial Ombudsman Service. We will give you full details of how to contact the service at the appropriate time.
Your responsibilities In order for us to fulfil our responsibilities to you, you must
		Read the documentation we give you and let us know if there is anything that is unclear or that does not represent your requirements.
		Comply with the terms and conditions of any agreement we arrange for you.
Data Protection and Confidentiality We are registered under the Data Protection Regulations ref : Z6296308 and abide by the requirements of the Regulations. The information we receive from you is used to provide quotations and arrange finance with a funder. You have the right to cancel your authority to use such information. Before or after you enter into any agreement with a funder, to help make credit decisions, the funder will make a credit search with a credit reference agency. If you are a company or partnership they will also make enquiries about the principle director(s) or partner(s) with a credit reference agency. Full details of the use and disclosure of your information by the funder is contained within the terms and conditions of any agreement which you should read before signing. All customers’ records are treated as private and confidential and Alliance & General Leasing therefore reserves the right to give you copies of your particular records rather than allow access to files containing records concerning other clients. If you want sight of your records please send a request to Alliance & General Leasing Limited, Sovereign House, 12 – 14 Warwick Street, Earlsdon, Coventry CV5 6ET. We are required to verify your identity in accordance with the Proceeds of Crime Act 2002 (POCA) and the Money Laundering Regulations 2007.